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28 Apr 2020 09:57:

Very many thanks for all the responses, I guess I will have to revert to my travel insurance company to try to get a refund on the £1450.00 already paid to the agent. I had hoped there was something like ABTA in Spain, such as we have in UK, although even that guarantee appears to be not what one would hope for. Thanks once again, should I achieve some satisfaction I will let everyone know. R



Thread: Holiday rental refund

27 Apr 2020 11:48:

we booked and reserved an apartment in EmpuriaBrava for the whole month of April. It was obvious from several weeks before our departure that travel restrictions caused by Coronavirus would prevent us taking our holiday. I had already made a substantial deposit to the Spanish booking agency and asked that it be refunded due to the pandemic. Unfortunately they refused and would only consider holding our deposit for use in a future booking. This is not acceptable and I wanted to know what, if any, further action we might take with the authorities to recover our money?

many thanks for any assistance offered, my name is Brian

Thread: Holiday rental refund


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