10 Jun 2013 7:47 PM:

We had a Mapre Home Insurance policy forced on us by our bank when we took out a morgage 9 years ago. They are extremely expensive compared to other insurers in Spain and their response to our first  ( and only) claim with them has been pathetic!  After 9 weeks of frustration, lack of progress with the claim and endless excuses on their part to our Spanish solicitor we have now given up.

Their concern for the customer is non-existent and their  only strategy seems to be to avoid paying out on a claim at all costs. Our claim was for theft and malicious damage to our property. We are now cancelling the policy and I would not advise anyone to insure with them.

Thread: does anyone have positive claims experience from their Spanish holiday home insurance?

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