05 Apr 2013 2:52 PM:

 I've just received a letter stating that the Bankia Branch in San Javier (Branch 4713) is going to be closed.  Clients should go to their Branch as soon as possible to take care of the necessary procedures regarding contracts.

Unfortunately we are not going to be in Spain until July.  Does anyone have an e-mail address for this Branch? 

Thread: Bancaja merger with Bankia....the customer´s nightmare

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14 Jul 2012 2:30 PM:

 Hi Terry

Are you still carrying out deliveries.  We live in Surrey and need two adult mountain bikes transported to Murcia.  Is this possible?  If so could you please give me a price and estimated timescale.

Many thanks.

Anita

 

 

This message was last edited by Anita on 14/07/2012.
Thread: Transport to UK From Spain and Back from UK to Spain and Man with van

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11 Apr 2012 2:44 PM:

I have had that message a few times but kept persevering as I wanted to look at the site to see how it works in comparison to Bancaja's site.  I've been able to log on to the Spanish version only the English version will not let you in, however when you actually log in it states there is a limited service due to remedial work on the site.  It is a bit hit and miss at the moment but hopefully they will get it fixed soon - just keep trying.

Anita

 

Thread: BANKIA

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11 Apr 2012 8:48 AM:

Thanks to everyone for their help.

Eventually, I rang Bankia (Bancaja) London offices and was told that there were problems with the website and to try later or the following day.  I spoke to my Branch and they confirmed that that was the case.   Last night you couldn't  log into either the Spanish or the English version.

Success, this morning I got in - can't tell you what a relief !!!!  The English version does not seem to work though so I had to keep translating sentences to ensure I did the correct thing so not to have by account blocked.

For me, entering my passport number and the PIN I had previously been using worked.  I had also been selecting one of the keys under the keypad where you enter your PIN and this was obviously wrong.  You just select the accept key at the bottom of the box - if you are on the page that should make sense.

Anyway, I'm there now and thanks again.

Anita

 

Thread: BANKIA

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07 Apr 2012 4:51 PM:

Thanks for trying, still not working.  I am probably locked out now anyway so I don't think anything will work.

Anita

 

Thread: BANKIA

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