05 Feb 2012 11:40 AM:

 We changed our bank to BancaMarch 2 years ago and are very happy with them. The manager is really great & he and his wife have become personal friends. Many of our neighbours & friends have moved to his bank after our recommendation and they too are well pleased. They are not perfect, but if there is a mistake they will happily correct it, apologise and often forego any charges.

That said, from reading the posts on here & our own experience it does seem essential to have a good branch manager whoever your bank is. They are much more like Bank Managers used to be in UK & N European countries. I.E. They have authority over the activities of their branches & importantly what they can do for their clients. The personal relationship is key to them & how business is done in Spain, and that means as a customer we get the service, help & advice we need.

We are 3 years in Spain now and one very important lesson we have learned is to know the right people. So how does this work? Well in our case we found an excellent plumber, honest, reliable and affordable.He was proud of his reputation and relied on personal referrals for his work. So when we needed an electrician we asked the plumber who would he recommend - he wasn't going to give us a "bad un", so once again we had a great experience. It's not quite as clear cut with the banks but we only moved to ours because an English neighbour recommended them.

Good luck :-)

Thread: Best banks in Spain

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12 Nov 2009 4:08 PM:

Thx Mark - do you have Justin's email address - nothing in the contact us page which is where they ask for €9 if what you want isn't in the FAQ's

Cheers

Thread: How do you remove old posts from community forums?

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12 Nov 2009 3:45 PM:

Hola Myra - having read the posts on this, it's clear that we shouldn't be on the padron. We did register as we were told this helps the town hall etc, etc. But we're not residents.

Can we ask to be taken off? How will the Town Hall react? :-(

Many thanks

Alteapair

Thread: Empadronamiento

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12 Nov 2009 12:00 AM:

We keep getting emails from people about old stuff that is no longer relevant or no longer true. eyeonspain wants €9 to ask a question, so we thought we'd ask the general forum first as we can't find any button here for this.

Many thanks

 

Alteapair

Thread: How do you remove old posts from community forums?

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02 Apr 2009 9:05 AM:

Hola Maria - que tal?

On your info page regarding healthcare you say "

• Foreigners registered in the local census of the town they usually reside , have right to health care under same conditions than Spanish nationals."  Do we assume that by this you mean the PADRON - which we are registered on.
  
• Meaning that as long as we're on the Padron then we can get free healthcare?
• So what do we take to the doctor/hospital in the event of needing medical attention?
• gracias, Alteapair

Thread: Spanish NHS

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