13 Dec 2013 6:41 PM:
I want to share my positive experience with Maria Luisa de Castro's law firm Costaluza Lawyers.
** EDITED - Against forum rules **
It was supposed to be a refundable deposit that I paid back in September 2012. At that time, I also applied for a 110% mortgage, a deal that Quality Homes was heavily "pushing" then. The reservation agreement stipulated 30 days response but Aliseda/BP took nearly THREE months to let me know of the mortgage application status. The mortgage was not approved at 110% but at considerably less, which I did not want to accept. When I requested my deposit to be refunded, Aliseda actually refused. The agents** EDITED - Against forum rules **were basically useless and would not do anything UNTIL I brought to their attention that agreement terms had been violated: 1) Aliseda took more than 30 days, and 2) that the deposit was refundable (email proof).
Quality Homes put me in contact with someone at Aliseda who passed me to someone else who, again, were useless and basically dragging their feet. Aliseda actually admitted that they did not have a process for refunding deposits..!!!
This took until February of 2013, already almost SIX months since I paid the deposit. In Feb/2013, I engaged the services of Costaluz Lawyers. They went after Aliseda/BP and were instrumental in eventually obtaining my money from Aliseda and send it to me. However, even with the assistance of Costaluz, it was an excruciatingly slow process because Aliseda/BP simply took their time and would not respond to our requests. It took NINE months to finally get my deposit since I only got it Dec 3rd, 2013. That is a full 14 months since I originally paid it.
In my case, it was a small amount of money but, out of principle, I was not willing to let Aliseda/BP keep it.
Thank you Costaluz Lawyers..!!
This message was last edited by aptoitos on 13/12/2013.
Thread:
Costaluz Lawyers came through for me against BP/Aliseda
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