Hoja de reclamations
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Hi
Can anyone tell me if you can take 'Hojas de reclamation' away to fill in?
Thanks
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Yes you should be able to. Any business or other organisation should prominently display that these forms are available upon request. I believe it is also unlawful for such organisations to fail to properly display such a notice. Simply ask for one at the the point of sale or other admin office. They are legally obliged to provide one for you. Have a look at this link: https://www.spanishsolutions.net/legal-issues-in-spain/hojas-de-reclamaciones-customer-complaint-forms/
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Regards
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Thanks for the reply and link.
I have no desire to hang around due to their reaction when I first complained.
I may comment on the results here later.
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