Genius Bar at Apple Marbella

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27 Oct 2015 11:16 AM by amatista Star rating. 440 posts Send private message

Hi,

I bought an i phone 6 or was upgraded to one last week via vodafone. It doesn't work or connect to wifi or 3/4G. Vodafone can send it away but suggested it would be better to go to genius bar in Marbella La Canada. I am told I need an appointment which I can make online. I cannot for the life of me get onto cita previa apple genius bar to make appointment - only on to home page. Can anyone send a link please ... thanks in advance, Jane





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27 Oct 2015 11:48 AM by lobin Star rating. 256 posts Send private message

http://www.apple.com/es/retail/lacanada/





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27 Oct 2015 12:18 PM by amatista Star rating. 440 posts Send private message

Hi, thanks for that but i have been on there numerous times and still cannot make an appointment?





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27 Oct 2015 12:31 PM by Team GB Star rating. 1245 posts Send private message

Team GB´s avatar

This is worth a try.

Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

Why not call them at La Canada? they have English speakers 952760800



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27 Oct 2015 1:17 PM by amatista Star rating. 440 posts Send private message

Thank you the phone is now with Vodafone so waiting for a call although I still think it would be easier to go online and make an appointment with Apple .. just find out how is the problem .. I have been into Genius bar tab on apple website for marbella but nowhere to make appointment thanks anyway





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