Nice of you to reply now. We as owners have been trying to contact you for many months. Only now do you come out of the woodwork. It will be good to see your response to the reasons why we have received a project that is not as specified as per your literature and that of Viva. The quality that you and they promised was to be of the highest quality. We as owners we taken to the show home at El Soto and along with brochure depicting your urbanisation were told that what we were buying into was high specifications and highest quality "like this show house here if not better". By looking at your own website and having been to see the project over the months since last year this is not what we are getting. Not only that you are over 1 year late in completion. We all look forward to hearing your reply to this I am sure.