Keyholders

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18 Oct 2008 12:00 AM by Pete R27 Star rating. 8 forum posts Send private message

Anyone else using Polaris as keyholders, been offered 6 months free from them, but just a bitconcerned about there customer service quality given other issues experienced duribng the completion process
Pete


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18 Oct 2008 3:05 PM by kazzy Star rating in Manchester & jardin.... 196 forum posts Send private message

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Hi Pete
I took them up on the 6months free offer but then won't bother to renew.   
They have been good about letting deliveries of furniture into the apartment etc when we weren't there.  The electrician had a problem getting the key but Polaris rang me to confirm, so they seem OK with security and who they give the key to.

_______________________
karen


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18 Oct 2008 7:40 PM by Pete R27 Star rating. 8 forum posts Send private message

Thanks Karen. Will u b appointing someone when your 6 months free is up, heard a couple of people discussing keyholding last week and saying that some keyholders were already full, can't decide if i need someone local or not as i dont have anyone look after my uk house when i'm on hols so cant c what the difference is as its only 2 hours away if something goes wrong
Pete


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19 Oct 2008 11:20 AM by payton Star rating in Doncaster, South Yor.... 331 forum posts Send private message

Hi Pete

We also used the PW service that they offered free for 6 months - but having been out there in August and seeing the number of properties where they left the doors, windows etc wide open, we decided to get our key back from them.  There have been a number of postings on here about PW giving the key to workers to do snagging etc, and then people arriving to find doors left open and even workmen enjoying a siesta on the floor in the bedroom!!!

I appreciate your point that you are only two hours away if anything went wrong, but in reality that doesn't really help much.  Firstly, how would you know that anything was wrong if you didn't have someone going into the property to check?  You might not leave a key for your UK home with anyone when you go away (although we always leave a key with our neighbour) but presumably that is only for a couple of weeks at a time, and presumably your neighbours would help out if there were any problems in your absence.  But in Spain, your property is unoccupied for much longer periods of time and you don't know who your neighbours are, if you even have any at the moment.

We can definitely recommend Carol (angelbabe) who offers an excellent keyholding service - the value of this service has already been proved.  During the recent heavy storms and rain, Carol visited all of the properties that she is looking after to make sure that there were no problems with water getting under the doors of the apartments.  You may have read on the forum that this has been quite a problem in some apartments.  FOrtunately only one property was affected, and Carol helped the renters in that apartment mop up etc.  If that apartment had been yours and it had been empty at the time, you would not have been aware of the problem until you arrived to find your furniture damaged, damp etc etc. 

It is a personal choice but I feel much happier knowing that someone is checking my apartment on a weekly basis and can let me know quickly if there is a problem, and help to sort it out.  Certainly in my job, I could not drop everything to get a flight to Spain and be there within a couple of hours if there was a problem.

 



_______________________

Debbie and Paul   

APARTMENTS FOR RENT : FOLLOW LINKS BELOW

www.condadogolfapartment.com

www.polarisrentals.com/details.asp?PropId=206

www.polarisrentals.com/details.asp?PropId=207



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20 Oct 2008 10:19 AM by Pete R27 Star rating. 8 forum posts Send private message

Thanks Debbie and Paul
All good points. Might start offgering a keyholding service in the uk
Pete

 




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21 Oct 2008 12:42 AM by shampers Star rating in Warrington & Jardin .... 1057 forum posts Send private message

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Pete

Haven't used PW as they couldn't even send me the right keys, good job i was renting someone elses apartment otherwise i'd have been knackered as the 1 spare key they had was locked up in Customer Services which was closed from Sunday evening till Weds morning due to Bank Hols.

However, I can recommend Carol as per Debbie's response below, 1st class service and friendly with it. 

Watch out for the little Ninja tho

Dave

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                  Dave                
 



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10 Nov 2008 6:52 PM by Samy Star rating. 9 forum posts Send private message

We used PW for the free 6 months and they were fine as long as you email permission.

Cath and Kevin are offering key holding, cleaning and odd jobs etc, let me know if you want their details.

Samy

 




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11 Nov 2008 8:24 PM by lindaw164 Star rating in Glasgow and Jardins .... 253 forum posts Send private message

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We can recommend Joanne and Rob who are in jardin 10 for keyholding, cleaning and Rob also does any joinery work you may require.  They are a lovely couple and offer an excellent service.  They have kept us updated on the works being carried out on our apartment as we were one of the unlucky ones to have to get our tiles lifted due to water ingress and although we have given the apartment a thorough clean Joanne has made sure it is spick and span again.

 

Her number is 693596558 or fairwayscondado@aol.com

 

Linda




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02 Apr 2009 1:21 PM by CHERRIE Star rating. 178 forum posts Send private message

We would just like to say a big THANK YOU to Tracy and Mark our keyholders for looking after our property so well. It is so reassuring to know that our property is being so well looked after when we are not there. We turned up last weekend to a spotless apartment, lights fitted and a welcoming note. It made our first night in our apartment such a pleasure.

Nothing is too much trouble for them, they report any faults for us, keep in regular contact by e mail and basically are happy to do anything that's needed.

As well as that they're a lovely couple!

They are now part of Fairways Property Services with Rob and Joanne. Fully legal and can offer everything from keyholding to snagging, furniture packs and interior design.

tracymark.par4@hotmail.com

Thanks again for doing such a great job.

Cherrie and Nigel

 




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02 Apr 2009 1:36 PM by Mel1721L Star rating in Condado de Alhama, S.... 90 forum posts Send private message

My wife does keyholding and cleaning. We live on jardine 8, Los Naranjos. Please e mail me if you want details.

 

Mel



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For all photographic work, including tuition and artwork for the home ch...


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02 Apr 2009 7:51 PM by terryandjill Star rating in Condado de Alhama Lo.... 118 forum posts Send private message

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All key holders are welcome to advertise on the community website if they reside full time on Condado, it would make it easy for everyone if the information was in one place. It is free to advertise for residents so let your key holders know and lets try and make these things easier.

Keyholders can contact me for free submission

jillandterry@condadodealhamaservices.com

I have been trying to get around to all the residents but we have family in town right now so time has not been a friend, if you can help out by passing on this information it will help future owners.

Thanks

Terry and Jill



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Full time residents at Condado        ...


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03 Apr 2009 8:40 AM by stephen6 Star rating in Northumberland. 7 forum posts Send private message

We have been lucky enough to go with Mark and Tracy formely PAR4 now FAIRWAYS.

Lovely helpful couple who have been a real help, Tracy even lent our kids a few dvd's to watch when the weather was dodgy last time we were out.

  I would highly recommend them, nice having the piece of mind that a smashing service is keeping an eye on the place when we are not there. 



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Stephen


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03 Apr 2009 3:32 PM by Alison&Simon Star rating in Hamilton,Scotland - .... 1102 forum posts Send private message

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Carol Miller -------Simply the Best-------- can't say anymore than that

except,  you can contact her  by email at carol_miller1965@yahoo.com



_______________________

 Always look on the bright side of life  

Dogs have lots of friends cause they wag their tails and not their tongues

Alibabe



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05 Apr 2009 9:06 PM by Dave & Carol Star rating in Stockport & Penthou.... 112 forum posts Send private message

Our Keyholders are Steve & Michelle and they are doing free introductory offers to new clients. 

They have lived in Spain for over 3 years and know everything there is to know about the area and have saved us a lot of money with the work that they have done for us in our apartment.

You can contact them by email on stevemish2@hotmail.com.

They are also known as Sierrra Property Maintenance & Keyholding Services.

Dave & Carol

 



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  Dave & Carol    


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05 Apr 2009 11:55 PM by golfinjim Star rating in Runcorn & Block 1 Pe.... 264 forum posts Send private message

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Hi All,

As previously mentioned I too would highly recommend Carol Miller.  Hard working, very pleasent.  Now provides anything from a kettle and toaster to fridge/freezer, tv, washing machines.  You name it, she can obtain it.  All at great prices too!



_______________________
Frank Dont smack your kids.  They choose your care home.


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06 Apr 2009 12:09 AM by Hamibabe Star rating in West Mids. 1317 forum posts Send private message

Hi

We too would recomend Carol Millar

Nothing to much trouble. Very efficient & totaly dedicated to her clients.

Easy to talk to. very flexable.

Jan & Ham

 



_______________________

West Mids & Jardin 5



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08 Apr 2009 12:34 PM by terryandjill Star rating in Condado de Alhama Lo.... 118 forum posts Send private message

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Sorry we are still trying to get around to all the residents, Carol was at the party last ngiht but had to run before we could talk to her. She was running as usual, Angel is right for her, this community is lucky to have her that is for sure.

Will keep trying.

Jill



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Full time residents at Condado        ...


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09 Apr 2009 7:08 PM by jakey620 Star rating. 195 forum posts Send private message

we singed up for the year wi pw but we do need somebody more efficient to check on a regular basis so am lookin for some body also 2 clean wen we r there cause during winter tryin 2 dry stuff was a mare




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09 Apr 2009 7:28 PM by cath&kevin Star rating in Resident in Jardine .... 160 forum posts Send private message

Hi Jakey,

We do Key Holding, Cleaning and Maitenance.  I fyou would like me to send you our details you can e-mail at the address below.

 



_______________________

Cath & Kevin



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12 Apr 2009 12:26 PM by Mel1721L Star rating in Condado de Alhama, S.... 90 forum posts Send private message

My wife does this service all year round.

Mel



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Pages: 1 | 2 | Next |
Post reply   Start new thread


Previous Threads

Corvera Airport Progress - 14 posts
Aircon - 8 posts
Anyone at Condado Oct 19th to 26th ? - 5 posts
Anything planned for next week at Condado? - 12 posts
Bathroom Electrical Sockets, 2 Bed Apartment - 7 posts
Oasis - 30 posts
Rain Guards for Doors - 3 posts
Accommodation required from Oct 25th to Oct 31st required ----- URGENTLY - 2 posts
Postcode - 5 posts
Money transfers - 8 posts
Newbies / Renting - 5 posts
Directions To Notary - 9 posts
Eating Out - 9 posts
SHOWER SCREEN - Jardines 2 Bed Apt - 19 posts
patio doors - 1 posts
jardines or naranjos ? - 4 posts
To good to be true, or gifthorse - 4 posts
HANDYMAN - 8 posts
im joining you!! - 15 posts
Customer services number - 5 posts
Curtain Polls - 3 posts
yet more photos - 20 posts
Fastest Route - 5 posts
Shall I have a Kingsize or no? - 10 posts
name for golf course - 2 posts

26 posts were found:


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