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Confessions of a Property Manager

Hi, I'm Lisa and in my blog I'm going to be spilling the beans on what it's really like to be a property manager in Spain looking after other people's properties. Your wouldn't believe some of the things that I see and happen to me. I'm going to be telling you all about it!

Property Management 24/7
Monday, June 30, 2008

I never realised when I fell into this job that it would mean that you couldn’t have a day off! At the moment work is intense due to last minute rentals for July. Luckily August is now fully booked except perhaps the last few days so it means that we can get everything booked in.
 
Our “full steam ahead” will start on 26th July when we have 6 meet and greets to do in the same day. There is a party of Norwegians coming down - at last count there is about 18 of them going to various apartments so that will be fun! We also have a very busy day on 9th August with 6 same day changeovers and another 3 apartments coming in the next day. 
 
My mother has found an apartment she likes so she is moving out after 2 ½ years with us. The apartment is nice but there are a few repairs to deal with and a great deal of cleaning to do. I still wonder how it is that every new “long term” apartment we visit has numerous light bulbs out. Do people move about in the dark? Every bulb in the living room was out, how do people live like that? Do they live by candle light because it is too much hassle to change a bulb? 
 
I hate moving and I hate moving in June/July even more – we did one trip today with stuff and the sweat was dripping off me – it is too hot to move but as work is an every day occurrence and people email for apartments daily! We have to fit moving around work. We have to take calls and deal with issues as we move furniture, cases and boxes from one place to another. Although Sunday is supposed to be a day of rest I have spent the morning catching up with emails then moving furniture. 
 
The good news is that when Joy moves out I will have a spare room so everyone is having a move around so I can have a room as an office! Yippeee!!!! I won’t know myself, no more screaming at the children to stop putting their stuff on my desk, no more paperwork covering the dining room table. No more running from room to room to hide from them when I need to take an important call. I can have a proper office set up and the first thing I will do is put a lock on the door!!


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Rental Enquiries, don't loose that enquiry pass it on!
Monday, June 16, 2008

You are probably finding that most of your summer weeks are now booked or you only have a few gaps left to fill.  The most popular August weeks have gone and maybe you just need to fill some July weeks.

Whatever your calendar says, if you are still receiving enquiries for the summer which you can't accommodate remember to pass it on.  For maximum rentals it is a good idea to have a few people you can pass over enquiries to which is also reciprocated. That way you have more chance of filling odd weeks. 
 
If you haven’t stipulated Saturday – Saturday changeovers and are being more flexible sometimes it can be difficult to get the right dates booked to avoid awful 6 day gaps. The more enquiries coming you way the more likely you are of filling them – simple. 
 
So if there are others in your complex doing the same then see if you can set up some sort of system where you can liaise with each other and fill those remaining weeks.
 
I am now having problems accommodating August bookings, it seems the beginning two weeks of August are always the most popular. 
 
It is a while since my last blog and the reason being is that June has proven to be the month for last minute bookings – although this is good it is more intense as we have to organise everything at the last minute!  
 
My first Spanish guests who left on Saturday were great, they left the apartment in a very clean state and vacuumed the entire apartment. The dog was a breed of husky which seemed to moult everywhere! And although they had done a good job there was still dog hair around but it gathered together so for all the world the cleaners thought there had been a sheep in the apartment!!


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