El blog de Maria

We are open to admitt criticism on our services and available to all explanations. I need to add that, by essence, every explanation needs someone who is willing to understand at the other side. So, yes!... let´s do the work together.

First thing we do when we are dealing with a new client is to send a General Information document and a budget of legal costs where everything related to both the work procedure and the costs is explained from the very beginning, as much as we can.

When people ask for copies of our legal writings, we  need to deny the petition as it is part of the know-how of the  company and the litigation company. Of course the content of the writings is always explained and a copy of the head, signature and acknowledgment of reception by counterparty is also available  for those who ask.

Litigation department´s and Court´s  workload are realities which influence the timing of the case, but of course, clients rights are always covered in the meantime. Meanwhile, we are presistently trying to improve the services and the timing involved for cases to come to end, to the extent that is within our reach.

Anyhow, please send your claims and complaints to us as we will bery happy to look at them and process them as much as we can. Sometimes, clients wishes and petitions cannot be satisfied, that is part of the limits of every human activity, but we always take them into account and try to bring solutions near to their petitions.

Sam... please let me know who you are when we talk on the phone as I cannot recognise you right now.