13 Jan 2009 9:49 AM:

Thanks for all your comments. He has just phoned and their is a logical explanation. He phoned on the 10/1. The next working day is the 12/1/2009 when the cancellation would be effective from. Stick the date into US date order on their email and you have 1/12/2009 - which is where we got the 1st Dec. date from!

All sorted now.

 

Thanks.

Thread: Linea Direct - Cancellation process

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12 Jan 2009 12:00 AM:

Hi Folks

My Dad has been a longtime Linea Direct customer - at least ten continuous years. He has just sold his car as he has moved back the UK and is giving up driving. He phoned LD on 10th Jan to cancel and they said they would get back in contact with him, which they did today via email. They state in this email that he needs to write to them and that they will cancel it AS FROM 1st DEC 2009! It renews in late March so he has given them over two months notice. Is this believable - to be commited to paying for most of 2009 for a car sold at the beginning of January?

Any thoughts?

 

Thanks

Thread: Linea Direct - Cancellation process

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