30 Jun 2009 17:41:

Just returned to the UK from Ibiza.

Booked the holiday in March and organised a hire car through Do You Spain. Incredibly cheap, 9 days for 75 Euros!!!

We were due to fly out on June 16th and on the 13th I received an email from DYS saying that Auriga could not honour my rental so DYS had organsied a hire car through BK Car Hire at 375Euros for the 9 days!! DYS said that I should pay the full amount on arrival but if I gave them my bank details when I got back to the UK, they would refund the difference. This sounded like a scam to me, so I called DYS and proposed that they pay BK Hire the difference and I would pay what they originally quoted me. I pushed this as much as I could with the lady at DYS and in the end she referred it to her boss who said that they would not agree to my proposal. At that point I cancelled the hire and used taxis. I still wonder if DYS would have refunded me the money, somehow I doubt it.

Has anyone else had this experience with Do You Spain?

GM

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