Period of customer care cover, builders guarantee and plumbers

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10 Jun 2009 12:00 AM by david brocklebank Star rating. 32 forum posts Send private message

Hello

Can anyone help with this query -

How long is the general guarantee on the non-structural elements such as kitchen and bathroom fittings ?  Our shower has stopped working and Key Mare says that we only have a 1 year guarantee whereas we are coming up to 2 years since we purchased.... they suggest we call a plumber - anyone know an English speaking one??

Has anyone else had any problems with the wall shower units with the jets since buying ?

As I understand it we have a 10 year structural guarantee - has anyone actually seen a copy of this within the completion documents?

Any advice or help would be welcome.

Many thanks

David




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