05 Mar 2012 12:46:

Hi Joan,  when you drive onto the cardeck you will be allowed to take your dog up to the kennels where a member of staff will allocate a kennel and give your a swipe card that allows access to the kennels for anytime you wish. Bring the dogs bedding and dog food at this point. You then go back to your car to collect cabin baggae and go to your cabin etc. You are free to return to the dog kennel deck any time day or night.

If you are travelling on the Cap Finister there are a small number of pet friendly cabins which you can have your pooch with you from start to finish but they tend to get booked up so check with Brittany Ferries for availability.

There is some walking space and seating so you can sit relax on deck weather permitting. There are waste bins nearby for dog waste etc. Your dog may not feel the desire to have a pee on metal if he /she is used to grass ! so you may want to bring a piece of turf or patch of grass on board ?Seriously though there is plenty of outside space for the dogs. When we travelled last there were approx thirty dogs on the vessel with no problems that we could see.

Thanks for the info. on the accomodation near to Madrid it sounds good and we may take that one.

 

Regards

Ken

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04 Mar 2012 12:57:

Thanks Joan , i kept your details from last years booking and I have used it again this year. This time weve gone for Portmouth to Bilbao. looking forward to the trip in June.

When we traveeled last year the on board dog kennels were clean and tidy. You will however need to bring on board your dogs bedding and dog food. There is a fresh watersupply and clean foodbowl next to the kennels. Your dog will need to have been vacinated and certified on the dogs petpassport by the vet administering the treatments. Check out requirements on the Brittany Ferries website. or DEFRA website.

Kind Regards

Ken 

 

This message was last edited by broph on 04/03/2012.

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20 Jan 2012 19:17:

Hi Emjharts,

                       yes Brittany Ferries are the only operator from UK to Spain. Obviously look on their website for sailing schedules but basicly it sails Plymouth to Santander or Portsmouth to either Santander or Bilbao. Depends on the route you choose but something between 18 hours and 24 hours crossing time

We have done the Plymouth -  Santander crossing around eight times now and always find it a good ship with good food and cabins. Much better than the long haul down through France . It saves you fuel and hotel costs and you arrive in Spain fully relaxed.

Regards  Broph

 

 

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05 Dec 2011 16:16:

Yep sounds like a typical Ryanair response to customers questions. Ive had similar experiences with the Ryanair call centre staff. They are NOT programmed TO HELP customers.  Its like speaking to a robot that is  programmed to be very dismissive and unhelpful to the point you almost feel like you are banging your head against the wall.

When a customer has tried and failed to get answers on the official Ryanair website and contacts the call centre as a last resort Michael O'Leary needs to engage his call centre staff to be HELPFUL !!

 

Regards

Ken

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21 Oct 2011 23:43:

Thanks Guys for all the replies,

                                              I get the picture now with limited services from UK to Spain with Ryanair website.

                                                                                           Regards

                                                                                           Ken

                                                       

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