12 Apr 2012 19:20:No such luck for me. I've been trying for weeks to 'sign' the electronic contract on the old Bancaja system
I received the authorisation code via text and got confirmation on screen that my new Digital signature had been changed (min 6 characters) but kept getting an error message whenever I tried to use this new code to sign the online contract. Bizarrely, when I change the digital signature, it allowed me into the system to view the account balance and transactions
Anyway, now the new Bankia site has been launched I am hitting a brick wall. I try the old card number and PIN, no joy, I try the old card number and digital signature, no joy, I try UK passport number and PIN, no joy, NIE (less the letters) and PIN etc etc. All combinations exhausted. As its a joint account with 2 cards, I've even tried all my partners details without success
It doesnt help that the error messages come up in Spanish so I am having to try and use Google translate before I close the box down
As I've now got Repetitive Strain Injury from all the typing and I'm over in a couple of weeks, think the only thing left is to call into the branch and try and find out what I'm doing wrong !
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