22 Jan 2013 11:09:
We had the misfortune to use this company this month at Malaga. We booked via Holiday Autos which usually are OK but because they don't tell you the company until you've booked we didn't know who we had got. Would never use Advantage again.
Queued in the cold dark car park for nearly an hour and half, no-one showed you to the car, stung for nearly 600€ on the credit card. 500€ deposit against damage, despite having paid for Holiday Autos total comprehensive collision damage, the rest was for fuel on a Hyundai i30 which cost much less than that to fill. The receptionist was very chatty, I assume to deflect from the massive bill they are giving you.
On return we were given no directions by Advantage and of course couldn't remember where they were as we'd been so grateful just to get out of there on pickup day. Consequently we were driving around the car park, eventually asked at another company for directions. The woman accepting the cars didn't want to come and inspect ours and became very sarcastic when we insisted.
We stopped using Doyouspain because of the insurance charges on check in, even with Insurance4 Hire Cars (or whatever) and massive queues at check in. Next time we'll just bite the bullet and go to a recognised company which might charge a little more but saves the hassle. We got Atesa last year with Holiday Autos and very disappointed not to get again as they were excellent and no stupid full empty policy either.
The Hyundai was pretty knacked too - even small hills were hard work.
Thread: do you know advantage car hire