Deposit Refund

Hi,  

I placed a relatively small deposit on an apartment last August on the basis that it would be refunded if a mortgage was not sanctioned in Spain for the overall purchase.   

As it turned out, the mortgage was not sanctioned and I was advised verbally and in writing by the Estate Agent in Malaga that the deposit would be refunded within a period of 30 working days - this expired in October.

Since then and despite numerous mails and telephone conversations, the deposit has still not been refunded.  The excuse I am receiving is that the director of the firm has not signed the paperwork, but I am not being told why.

Can anyone advise me on what my best course of action should be in order to secure the refund? Is there a regulator of Esate Agents in Spain who acts on behalf of the consumer?

All feedback gratefully received.

 

 

 

Sorry to hear your tale of woe reddub but sounds like you might have had that I assume it is a holding deposit (3 to 6,000€) and perhaps some of the estate agents in the forum might care to comment - you could even name and shame said company here so that we all know not to trust them and make sure they get plenty of bad mouth - unless of course you had a lawyer in which case he should be making sure you get your dough back. There is currently no regulator although you do have consumers rights. Your problem is that you are not here and unless you have a lawyer already that you have paid some advance fees to it will likely cost you mo ney to get reinstatement.