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22 Feb 2012 00:00 by johnzx Star rating in Spain. 3391 posts Send private message

I have been using expatshield.com for quite a while, but recently it will not work when I try to download a program.
 
Anyone else having problems and has anyone, who had problems, managed to resolve them ?
 
Thanks  John



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22 Feb 2012 14:27 by marcbernard Star rating in Marina Alta; Alicant.... 202 posts Send private message

Hi John

I too have encountered problems, as yet unresolved, in downloading BBC programmes. I get as far as "we are obtaining information...." but one can wait  forever. I do not think that Expat Shield is at fault, and suspect a BBC problem or maybe a deliberate ploy to ignore me (us). But how could BBC identify a "doubtful" route? I join you in seeking a technical answer. I have been using ES for a long time and this has only just reared its head.





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22 Feb 2012 15:18 by marcbernard Star rating in Marina Alta; Alicant.... 202 posts Send private message

John

Strangely, having posted the earlier reply, I tried again and found that the facility has been restored, although oddly there was no size declared (it was in fact a 60-minute item on British Birds) but it seems to have finished OK. Earlier this morning I took on a new download from Adobe FlashPlayer and maybe this was the root cause. Try again, possibly after taking the Adobe item.





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24 Feb 2012 07:07 by johnzx Star rating in Spain. 3391 posts Send private message

Thanks Marc.

 

I am getting the same message, but I cannot download any progs.



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