Phase 2 Lift

Schools and Education in Spain Guide
Post reply   Start new thread
New - Old :: Old - New

Pages: 1 |

Roda Golf And Beach Resort forum threads
The Comments
06 Aug 2010 00:00 by Locins Star rating in Thurso, Caithness, S.... 101 forum posts Send private message

Locins´s avatar

Hi There

We are in block 37 phase 2 and ever since completing there has been an ongoing problem with the lift breaking down. We have had 2 lots of guests staying in our apartment who have been there since the 23 rd of July and the lift has not been working since then. Obviously these guests are complaining about the inconvenience but are now asking if there is anything we can do about it. Basically, I have tried phoning a couple of numbers I have here of housing administrators including a number for Marisol but have been unable to get a response.

Is there anybody who knows anything about the lift situation or can give me a number to contact.

Any help most appreciated.

June 



_______________________
A fine is a tax for doing wrong. A tax is a fine for doing well.


Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

06 Aug 2010 17:07 by hugh_man Star rating in Kent/Roda . 760 forum posts Send private message

hugh_man´s avatar

June

 

I am sorry I have no idea why there are continuing problems with the lifts in your block, we do pay a not insubstantial amount for a lift maintenance contract which is administered by Housing.

I cannot explain why you have had no response but as a reminder

email info@housingcomunidades.com

Tel. 0034 902 107 361

 

please try these again and if still no response pm me and I will attempt to get the President involved.




Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

10 Aug 2010 06:13 by Paulb Star rating in Murcia. 74 forum posts Send private message

Paulb´s avatar

Dear All,

Inside every lift on Roda is a telephone number for the respective service company. In phase 2 they are maintained by ThysesenKrupp, 0034 968 321 232.

I have called them on numerous occasions for issues with various lifts and they have been extreemely efficient in sending someone out, the same day.

Best regards,

 

Paul



_______________________
www.ComProSol.es (0034) 616708451 www.baxterspain.com  


Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

11 Aug 2010 16:24 by hugh_man Star rating in Kent/Roda . 760 forum posts Send private message

hugh_man´s avatar

Paul

 

You are quite correct the maintenance company are normally very good, however in this particular case I have been informed by the Administrator that the problem is associated with leaks in 3 of the lift shafts in Phase 2 and it is so dangerous in block 37 that the lift has had to be switched off.

Roda have sent people in on a number of occasions to repair the original problems but apparently it has still not been attended to correctly and arguments between the community and Roda as to who fixes it and who pays are still ongoing as seems to be common at Roda

 

Not a very satisfying response for owners in block 37 who pay their fees.




Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

11 Aug 2010 20:02 by Paulb Star rating in Murcia. 74 forum posts Send private message

Paulb´s avatar

Hi Chris,

Thanks for the reply. As you state, not a very satisfactory one for the owners of block 37!

If there is anything I can do to help, or give independent advice, please do not hesitate to ask, as in my experience, things are not always as they seem and potentially solvable solutions are sometimes more readily available than first expected

 

Best regards,

 

Paul



_______________________
www.ComProSol.es (0034) 616708451 www.baxterspain.com  


Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

11 Aug 2010 22:43 by tops Star rating. 1 forum posts Send private message

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hi Paul

Just  read your email, you offered to help and give independent advice regarding the lift situation in block 37.

You say that in your experience potentially solvable solutions can be more readily available than first expected.

We have a penthouse in block 37 and completed in 2007, the lift did not work the day we signed and since then we have reported the lift problem many many times to the Housing.

Last summer 2009 we was stuck in the lift  after ring the alarm bell  and shouting for help  nobody came to our assistance and in desperation  we had to force the lift doors open and jump down to the next floor which was very dangerous a disaster waiting to happen.

We complained to Housing and they said they knew of  the ongoing problem since it was installed. 

The next time we contacted  Housing was to inform them that we needed the lift  working to access our penthouse for a disabled relative who was in a wheelchair and was about to visit us, then two days before they were due to fly over the lift was broken again and they had to cancel the visit.

We visited the housing office to complain once again and although they were apologetic only temporary repairs have been done, 

we have emailed Housing Monday  9th August to complain and report lift once again broken but have not had any response todate.

All our community fees have been paid in full.  

your help appreciated 

Dianne




Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

11 Aug 2010 22:59 by Paulb Star rating in Murcia. 74 forum posts Send private message

Paulb´s avatar

Hi Dianne,

I would be only too pleased to assist. Please either e-mail, txt or call me (on the details below) to arrange an appointment and I shall do whatever I can to help you out.

Best regards,

Paul



_______________________
www.ComProSol.es (0034) 616708451 www.baxterspain.com  


Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

16 Aug 2010 19:01 by hugh_man Star rating in Kent/Roda . 760 forum posts Send private message

hugh_man´s avatar

It is my understanding that the problem within 3 blocks in Phase 2 is water leakage into the lift shaft making operation of the lifts both difficult and dangerous especially in block 37 which is the worst affected. I think what happened to tops ensured the lift would be switched off thereafter.

I have only recently been made fully aware of the problem, so much for being a Vice President, and I am apalled it has taken so long to sort things out but it appears everytime the developer, Roda tries to correct the fault they have failed to make a permanent repair and a recent survey has advised what needs to be done.

Apparently Housing, on behalf of Phase 2 P12 community have asked Roda to make the correct repair on numerous ocassions but this has still not been done.

It has now been agreed that if the work is not completed by Roda within the next week then the community will hire a contractor and seek compensation through the lengthy legal process, not sure why this could not be done sooner.

 

If you are still encountering problems on Phase 2 P12 community please keep contacting info@housingcomunidades.com and copy in the President, Benjamin Escolar whose email is on Phase 2 minutes, if you have lost them pm me for details.

I cannot advise on Spanish Law but common sense says owners should be entitled to claim compensation against their fees if facilities do not work but you would need to take professional advice on that matter.




Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

17 Aug 2010 11:10 by Locins Star rating in Thurso, Caithness, S.... 101 forum posts Send private message

Locins´s avatar

Thank you to Chris (hugh_man) for keeping us updated as it seems no-one else from the committee care less about the situation. I do fear about the ability of our committee if something as dangerous and urgent has just been made aware fully to one of our vice-presidents.

I would like to confirm as an owner of a penthouse apartment in block 37 and having completed in 2007 this lift has been faulty and dangerous to the public since the very day of installation. EVERY time we visit our apartment there are either engineers working on the lift or it is out of order. We have on a numerous occasions been inside the lift to be standing trembling and fearing for our lives with the shuddering, grinding, jerking, rattling vibration coming from this life threatening device.

 On hearing TOP's story about her and her family being stuck in the lift TWICE horrifies me but more importantly angers me to think that she has complained repeatedly to housing and received little or no support from them. 

I strongly feel that our committee and Roda Golf should have taken serious action long before now (not 3 years) to control this Major Accident Hazard and act in the public interest at reducing the risk of death or serious injury to anyone. From a Health & Safety point of view surely it is their legal duty to ultimately inspect, investigate and enforce immediate action to avoid prosecution on any serious injury or death which may have been a result of their negligence. 

I do hope this situation is given number one priority on any agenda and resolved immediately.

June

 



_______________________
A fine is a tax for doing wrong. A tax is a fine for doing well.


Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

17 Aug 2010 21:32 by Paulb Star rating in Murcia. 74 forum posts Send private message

Paulb´s avatar

Hi June,

I went to your apartment block yesterday, but as I said, without the proper access, there wasn't much I could do.

I did however see a couple of points of concern that would allow water ingression.

I would recommend acting as Chris has said and contact housing and your president, once again.

Best regards,

Paul



_______________________
www.ComProSol.es (0034) 616708451 www.baxterspain.com  


Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

19 Aug 2010 09:27 by Locins Star rating in Thurso, Caithness, S.... 101 forum posts Send private message

Locins´s avatar

Thanks Paul, have done this but await a positive response........



_______________________
A fine is a tax for doing wrong. A tax is a fine for doing well.


Like 0 Dislike 0       | Dislike

Spam post or Abuse? Please let us know

Pages: 1 |
Post reply   Start new thread
Share it!


Previous Threads

Bike Hire - 0 posts
TV signal lost on Roda - 14 posts
I.B.I. - 9 posts
Changes to Holiday Lets Tax Relief - 2 posts
Accommodation required from 7th to 21st August - 0 posts
Wooden blinds for pergola - 1 posts
Long Term Rentals Needed - 28 posts
Need an Interior Designer - 16 posts
Flights to San Javier/Murcia - 12 posts
Does anyone in Block 32 Ground Floor or similar but must be ground floor have availability - 0 posts
Electric Blinds - 1 posts
Local Bus Service & Coach Trips/Excursions - 4 posts
Availability for 8th Aug -15th Aug - 2 posts
Furniture Available - 1 posts
GOLF CLUB HIRE - 8 posts
Phase 3 External users of Pool - 4 posts
help with furniture etc - 4 posts
rentals and furniture - 2 posts
HELP - Accommodation needed 31 July till 21 august - 0 posts
long term let - 0 posts
Furniture sales start and finish ? - 1 posts
APARTMENT FOR THE LAST 3 WEEKS IN AUGUST - 2 posts
Rental required 19-25 Sep - 1 posts
Phase 3 Block 78 - TV Channels - 4 posts
CERTIFICADO DE CONTRATAS Y SUBCONTRATAS. - 7 posts

11 posts were found:


1 |
Our Weekly Email Digest
Name:  
Email:
   
Compare car hire in Spain