All EOS blogs All Spain blogs  Start your own blog Start your own blog 

Spanish Eyes, English Words

A blended blog - Spanish life and culture meets English author, editor and freelancer who often gets mistaken for Spanish senora. It's the eyes that do it! Anything can and probably will happen here.

Ryanair's ridiculous hand luggage rules - I'm with Donna Gee on this one!
Sunday, April 21, 2013 @ 9:05 PM

If you've been paying attention since I started this blog on EOS, you'll be aware that one of my pet peeves is the unprofessional approach of some of the free English language newspapers on the Costa Blanca. They run on a shoestring, and encourage enthusiastic amateurs to contribute just to get their name in print - and it shows! Some of the pieces are full of typos, poor sentence structure and grammar - hang on, don't get me started on that again.

Wait a minute - I started it, didn't I? Back on topic - one of the happy exceptions is The Courier, which is a relatively new kid on the block, being a little over two years old. Consultant editor Donna Gee runs a tight ship, and she doesn't pull any punches. I don't always agree with her opinions, but I do always enjoy reading columns, because she says what other people are thinking.

Last week, Donna was incandescent with rage after being forced to pay 50 Euro to check in her hand luggage, because when she put her handbag into her case - as per their rules - it wouldn't fit into their anorexic luggage cage. As she said, effectively it was a fine for being a lady and carrying a handbag, and it happens all the time.

I'm right with Donna on this. When we moved to Spain 5 years ago, T. J. Hughes - remember them? - had some stylish suitcases on offer which were guaranteed to fit the infamous luggage cages. I thought it was a good idea to have two dedicated bags to use when we were travelling to and fro, so we could toss things in there as we thought of them. I took along the tape measure just to make sure, and even allowing for a bit of expansion, the measurements were just right to fit Ryanair's diktats guidelines.

In fact, all the airlines give the same measurements for hand luggage, so why was it that when I took my shiny new suitcase along to our local airport for a dummy run, it would fit snugly into Easyjet's and Flybe's cages, but couldn't even be forced into Ryaniar's? Because Ryanair's cage is smaller, that's why!

Even worse than our wasted purchase of suitcases was this story. A friend flying from Bristol  tried their case in the cage at check in, and it was fine, but when they were asked to fit the case into the cage at the boarding gate, it wouldn't go. Call me a conspiracy theorist, but it's pretty clear to me that the cage at the boarding gate is smaller than the one at check in, because once you get there, it's too late to jettison some stuff, so you have to fork out to check in the bag.

It happened to us once - the case easily fitted into the optional cage downstairs, but when it came to the compulsory check upstairs, it had suddenly and inexplicably gained girth - just like when I look at a slice of Bailey's cheesecake.

The operative on the departure gate detailed with repelling all boarders said I'd have to pay to check in the bag, but I launched a two pronged attack. I opened the bag and filled all my pockets - and my husbands - with as much stuff as we could fit into them, and when she said we weren't supposed to do that, I replied 'And you're not supposed to use a smaller cage up here than you use downstairs.' I was hoping she'd argue a bit more, so that I could call the manager and test my accusation, but she let me through - probably because she knew that it wouldn't stand up to investigation.

Like Donna, I'm also incensed that they don't allow women to carry even the smallest handbag on board. I've got around that one by using a very slim pouch with just a few Euros and the essentials such as a comb, a few printed out sudoku puzzles and a pack of tissues in it. My 'real' bag is packed - empty - into the hand luggage for use on the other side, and Tony carries the passports and boarding cards in his jacket pocket. I conceal my pouch under a jacket that zips up to the neck, once we've gone through security, and so I beat Ryanair at their own dastardly game.

In Alicante Airport's shops, there are numerous signs up saying that purchases can be carried on in addition to your hand luggage. They should amend those signs to read 'Unless you're travelling with Ryanair.' They should be shamed at every available opportunity, until they either stop these sharp practices or rename the airline 'Dick Turpin Airlines,' because what they're doing amounts to highway robbery. Unfortunately, it's no longer a capital offence.

 



Like 0




4 Comments


Louise said:
Sunday, April 21, 2013 @ 7:50 PM

I can quite believe they use a smaller cage at the boarding gate. I too have a hand luggage case that fits Easyjet and Flybe but last time we were at Malaga airport waiting to board with Easyjet I saw a Ryanair cage and thought I would try my hand luggage in there while waiting and there was no way it was going to fit even though it only measures the 7 inches depth. I wouldn't risk only taking hand luggage with Ryanair. I would rather pay to take one big case for the hold and small hand luggage. As for carrying on a bag of Duty free on board as extra hand luggage you do have a legal right to do that even with Ryanair and in Malaga airport it does tell you this on several large boards about the airport. Having not tried it I can't tell you if they actually do but I think you would win that battle! Well done to you and your husband for quick thinking and getting through by stuffing your pockets! :)


joanna said:
Monday, April 22, 2013 @ 11:49 AM

I wouldn't fly with them unless my life depended on it.
I'd rather pay more for a nicer experience.


Jane Walters said:
Friday, April 26, 2013 @ 5:46 PM

Absolutely understand everyone's frustration with Ryanair. Another point is, that it seems there may be one rule for some, whilst not for others. Whilst my departing UK airport Stansted, is absolutely rigid on the rules, when I've flown back from Reus and Zaragoza, I've hurridly hidden all my offending bags, one inside the other,but I've seen Spanish ladies waved thro blatently carrying plastic bags, with their plane picnics inside (the Spanish can't seem to travel for 2 hours without eating an orange!). The other BIG thing for me is 'Priority Boarding'.
When I've paid good money to be in that queue, I DO take exception to other nationalities (!) muscling in on my line! Have you noticed though, it's only written in English!
I feel a rant coming on, ooops no, I've just had one.......xxx


Karen said:
Monday, May 13, 2013 @ 5:10 PM

I am intrigued by the suggestion that the cages at departure are smaller than at check in.

It is not correct to say that all airlines measurements are the same. Ryan is 55x40x20. Monarch is 56x40x25. Easyjet is 56x45x25. Flybe is 55x40x23. Therefore, at 20cm, Ryanair do have the smallest measurement.

And it is interesting that Louise comments on 'it only measures the 7 inches'. I cannot find it now on Ryanair's site, but they used to give the measurements in imperial too, and they quoted
20cm as 7 inches. However, my tape measure shows that 20cm is actually 7 and 3/4 inches!

Also, T J Hughes does still exist. There are a handful of stores left, but I would guess most of their trade in online now.


Only registered users can comment on this blog post. Please Sign In or Register now.




 

This site uses cookies. By continuing to browse you are agreeing to our use of cookies. More information here. x