Flying in and out of Spain
09 June 2012
Posted at 17:44 Comments (1)
I've just booked with 'Air Berlin' and had to change a flight by a few days - and was charged 120euros to change it. It could not be done on-line - so I had to make an expensive phone call - the flight itself should only have cost 70euros. Why do these airlines feel they have to rip off the traveller. I won't be tempted to fly with them again. However, they are not alone - I think my only pleasant trip was with Easyjet - they were helpful, pleasant and made my trip a joy instead of the usual nightmare.
I think these airlines deliberately make it difficult for you to change your bookings - so that they can overcharge you if ' heaven forbid' something happens - like a death of a loved one - illness etc. etc. They have been allowed to continue their mean, unethical, treatment of customers - because people need to be able to travel from A - B - and they are the people we have to use. Most of the people in charge of these companies obviously travel business class - which is a completely different experience!!!