Legal tip 1122. Steps for Floor Clause removing
Monday, March 10, 2014 @ 1:38 PM
1) Negotiation with your own Bank branch. Better is assisted by a lawyer/legal advisor. There are very low chances that you get floor clause removing/ refund of undue payments at this stage
2) Complain to Customer Service Bank. You need to discuss on lack of transparency and lack of reciprocity. Revise it under the criteria of Law 41/ 2007
3) After two months, if claim has not be responded by Customers Service ( 2 months wait), you need to decide to either go to Bank of Spain or Judicial Courts.
La calle de Juan, Granada, South eastern Spain, by Rosa Fernandez Rz, at flickr.com