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Easyjet's new £9 admin fee - Visa Electron is no longer free
13 January 2012 @ 00:55
I have just booked a return flight with Easyjet and noticed that they have now sneakily introduced a new £9 admin fee that is automatically added to the booking. I guess this must be in response to the OFT's recent ruling about card charges? I wonder what the OFT will have to say about this? The £9 admin fee relates to debit cards only. There will be an additional charge for Credit Cards.
From the EasyJet website:
All bookings will incur a £9.00 administration fee. Bookings made by Visa Credit Card, MasterCard, Diners Club, American Express, Carte Bleue (domestic transactions only) and UATP/Airplus will incur an additional fee of 2.5% of the total transaction value, with a minimum charge of £4.95, whichever is greater.
This also means that it will no longer be free using a Visa Electron card.
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14 Comments
Toby said:
13 January 2012 @ 22:40
At the end of the day it's the final price that counts and even with the additional charges the question is are they cheaper than the other carriers on the route and day you want to travel......
kennylynn said:
14 January 2012 @ 11:02
still cheaper for us into Gib from Liverpool ,do we get charged the extra with a debit card? Ken
spanishtogs said:
14 January 2012 @ 11:33
Why do these travel companies charge for using credit cards when I can use my credit card free (even for very small amounts) in most shops and even on-line shopping? It's a rip-off and they have us over a barrel. It's time the governments stepped in and made a sensible ruling on this.
spanishtogs said:
14 January 2012 @ 11:34
Why do these travel companies charge for using credit cards when I can use my credit card free (even for very small amounts) in most shops and even on-line shopping? It's a rip-off and they have us over a barrel. It's time the governments stepped in and made a sensible ruling on this.
james murphy said:
14 January 2012 @ 14:08
actually, the government doesn't need to step in. if you don't like the practices of a company, choose another airline. companies can decide their own policies as long as they are not misleading or illegal.
Bill DANIELS said:
14 January 2012 @ 14:13
My reading of the above does not accord with the poster's comments. EasyJet's £9 Administration applies to ALL bookings (not just Debit Cards as is stated in the original post). 2.5% of the total transaction is added to ALL other cards with the EXCEPTION of Debit Cards.
Still a rip-off whichever way you look at it.
glynperry said:
14 January 2012 @ 15:28
Never mind the government, what about Visa and the other card companies. Are they having a cut?
Tony Turtle said:
14 January 2012 @ 16:10
james murphy said: "actually, the government doesn't need to step in. if you don't like the practices of a company, choose another airline. companies can decide their own policies as long as they are not misleading or illegal."
So now we know one of the anonymous Lottery winners! Some of us can't afford to pick and choose. Still as others have pointed out EasyJet are still cheaper.
David H said:
14 January 2012 @ 16:20
What's the problem? The budget airlines are simply collecting a total amount of money to finance their total operation. Today you can fly more cheaply than at any time in the history of aviation. If you don't like it try any alternative you can think of, but a budget airline will beat them all. Believe me, if the budget airlines went out of business tomorrow, the remaining operators would suddenly become four or five times more expensive to use and the cost of making payment would be the last thing on your mind.
Peter S said:
15 January 2012 @ 00:02
I have bought tickets for 3 journeys from Malaga to London Gatwick and back with BA for December through March which to my surprise worked out cheaper than EasyJet and the others once you take into consideration the free suitcase allowance, no limit on carry on weight, no charge for payment by debit card or Visa Electron, free seat selection, good service and an acceptable breakfast on the early morning flight.I just hope that BA can maintain these prices.
Peter S said:
15 January 2012 @ 00:02
I have bought tickets for 3 journeys from Malaga to London Gatwick and back with BA for December through March which to my surprise worked out cheaper than EasyJet and the others once you take into consideration the free suitcase allowance, no limit on carry on weight, no charge for payment by debit card or Visa Electron, free seat selection, good service and an acceptable breakfast on the early morning flight.I just hope that BA can maintain these prices.
Adam Pentland said:
15 January 2012 @ 16:46
The principle that everyone should be able to pay cash for goods and services was established in the UK by the Truck Act and to the best of my knowledge it is still possible to insist on paying in cash, or did the banks manage to persuade government that was no longer necessary? Then there's the good old postal order why not pay that way, by post, oh, silly me, the price would have gone up by the time the GPO delivered the payment.
Wasn't it Easy Jet which, not so long ago, was competing with Ryanair by claiming its prices were all inclusive? Anyone who has dealt with the duopoly (Visa and Mastercard) will know that it used to be a condition of their contract that a customer paying by card would be charged the same price as a cash customer.
There is no business which works on tighter margins than petrol stations yet they do not dual price, indeed, they prefer the security of payment by card - less chance of armed robbery.
I agree, what is important is not what the charge is called but what the total cost is. It is past time that governments legislated to remove the confusion from pricing and what better institution to do that than the EU - except that would mean Greece would ignore the rules and suddenly all airline payments would go through Greece.
The real problem is the budget airlines playing politics and pretending that only they pay high charges for the use of airports. It should not be difficult to use consumer protection legislation to remove confusion from airline prices - if it is then the current legislation is inadequate.
The other alternative might be to reduce the costs by reducing the red tape - sack 75% of public servants (including those who work for the bug banks) and allow the market to compete how it likes, what's wrong with a little caveat emptor!
gm said:
15 January 2012 @ 17:09
sadly i've booked my last flight with easyjet, this draconian charge now means that its cheaper to fly with ba between london and glasgow
Shaz said:
24 January 2012 @ 17:16
I've just been ripped off £9 booking fee, so no more fee free booking. Nice one Cameron as you and your bunch of idiots in government try to stamp out excessive credit card charges, charged by airlines , they have got round it another way!! Even a 10yr old could see that one coming. RIP OFF EASYJET!! is there no end to their deviance.
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